Terms of Use

Scope and permitted access

These terms cover website content, interactive features, and related online functions. Purchases also follow the Terms of Service, Terms and Conditions, and transaction policies.

Browse, compare products, place lawful orders, and contact support. You are responsible for your device, connection, and submitted information. Do not impersonate others or use payment details without permission.

Website content

Descriptions, photographs, graphics, logos, and protected content belong to their owners or are used with permission. View content for personal shopping. Do not commercially reproduce protected material, impersonate DIEKD™, or misuse branding to suggest a false affiliation. Lawful permitted uses remain unaffected.

Security and prohibited conduct

• Do not introduce malware or harmful code.
• Do not gain unauthorized access or disrupt checkout and security controls.
• Do not conduct phishing, fraud, or unlawful data collection.
• Do not publish unlawful, threatening, private, or infringing material.
• Do not misrepresent identity or affiliation.

We may take proportionate action to protect the website and its users.

Accounts

Where account functionality is available, protect credentials, maintain accurate details, and report suspected unauthorized access. We may temporarily restrict an account during a credible security investigation. Restrictions do not remove valid order or refund obligations.

Reviews and submissions

You must have rights to material you submit. Reviews must reflect your own experience or clearly identified opinion. Do not submit fabricated purchase claims, unlawful content, private information about others, or unauthorized third-party material.

You permit nonexclusive display and formatting of submissions in connection with the store. We will not materially alter their meaning. Moderation may address spam, illegality, privacy violations, and other legitimate concerns. Reviews will not be removed merely for expressing a negative opinion.

Product information

The store describes spoons and related purchase options. Review the listing for dimensions, materials, included quantity, intended use, and care. General imagery does not override specific product details. Report errors to support; existing orders affected by corrections are handled fairly and under applicable law.

External services and privacy

Independent payment providers, carriers, and other linked services may apply their own terms and privacy practices. A link does not guarantee their content or imply endorsement. We retain our own legal obligations.

Personal information is handled as described in the Privacy Policy. Do not send sensitive payment credentials through general contact forms, reviews, or emails.

Availability and responsibility

Maintenance, technical faults, or security work may interrupt the website. Uninterrupted availability is not guaranteed. Contact support if an interruption affects an order.

Limitations apply only where lawful. Nothing excludes statutory warranties, conformity rights, refund entitlements, or liability that cannot legally be limited. Technical problems do not automatically cancel our duties for accepted orders.

Applicable law and updates

The laws of the People’s Republic of China govern these terms, subject to mandatory protections and jurisdictional rights applicable in your location. Updates are prospective and do not remove accrued rights. If a provision is unenforceable, the remainder continues where lawful.

Contact and intellectual property notices

Email service@diekd.com for website concerns or suspected infringement. A notice should identify the material, its website location, the rights claimed, your authority, and contact details. We review sufficiently detailed notices and take appropriate action.